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1. Why Read this Book?
2. Communication Foundations
3. Workplace Cultural Characteristics
4. The 7 Cs of Professional Writing Style
5. Paragraph Structure
6. Positive Writing
7. Reader Centered Writing
8. Informal and Formal Language
9. Sentence Variety and Length
10. Precise Wording
11. Plain Language
12. Delivering Bad News
13. Professional Communication is a Transaction
14. Conventions and Characteristics of Professional & Technical Writing
15. The Rhetorical Situation
16. Defining the Problem and the Solution
17. Persuasive Writing
18. Technical Descriptions
19. Definitions
20. Proposals
Appendix A: Sentence Structures
Appendix B: Letters
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Writing and the Professions: A Practical Guide Copyright © by mmernst. All Rights Reserved.
